Privacy Policy

This Privacy Policy (hereinafter referred to as "Policy") is a policy on how Anime Otaku Carry Service Co., Ltd. (hereinafter referred to as "Company") uses and manages personal information.

Article 1 General provisions
1. We will comply with the Personal Information Protection Law, ministry and agency guidelines, and other related laws and regulations in order to protect user information.
2. This policy applies to all services provided by the Company. However, we may separately specify the handling of user information in the terms of use of each service, or set up a privacy policy specific to each service (these are hereinafter referred to as "individual policy"). In this case, the individual policy is also applied. If there is a conflict between this policy and the individual policy, the individual policy takes precedence.

Article 2 Personal information and anonymous information processing
1. In conducting our business, we will acquire the following personal information ("Personal Information" as defined by Article 2, Paragraph 1 of the Personal Information Protection Act, the same shall apply hereinafter) from the user.
① Information on login
Name and email address
② Information on the use of services
· Gender, age, date of birth, telephone number, address and other user information provided by the user as information attached to or related to the account
· Information for the execution of transactions performed by the user through the services operated by the Company, and information on the transaction
· Information on the use of member services such as points, coupons, cash-back and other incentive programs
③ Information for payment or identification
· Credit card information used for payment, bank account information, information on electronic money, and other information related to settlements
· Other information included in the identity verification document (for example, driver's license, health insurance card, resident card) for identity verification
④ Information on communication terminals, and information obtained through cookies.
We will acquire information on users' communication terminals and information obtained through cookies (including web beacon, UID and other technologies).
We will acquire the following information from users' communication terminals and cookies. This information is handled as personal information of users only when the user logs in with the user's account.
a • Individual identification information relating to communication terminal such as terminal ID
• Communication terminal OS information and Internet connection information
• Location information
• Referrer
• IP address
• Time stamp on browsed URL, and date and time of browsing
• Other server log information
• Information on displayed or retrieved goods/services.
Users can invalidate cookies according to user browser settings, but in this case, they may not be able to receive some of the services provided by the Company.
The user may opt out of Google ad's opt out page to disable the use of cookies by Google (or by accessing the Network Advertising Initiative opt-out page, and disabling third-party vendor's cookies).
2. We do not currently generate anonymous processing information. When the Company generates anonymous processing information and provides it to a third party, we separately prepare "anonymous processing information handling rules", and comply therewith.

Article 3 Purpose of use of personal information
1. We use personal information for the following purposes.
① Management of users in our service
② Selling and providing goods, rights, digital content or services (hereinafter referred to as "products, etc.") of the Company (or third party)
③ Implementing campaigns, prize planning and questionnaires
④ Notifying matters necessary to offer the services provided by the Company
⑤ Advertisement and promotion of Company products and services, and those of third parties (including by e-mail)
⑥ Distribution of mail magazine
⑦ Shipping of products, etc.
⑧ Calculation and billing of fees/costs
⑨ Posting of information from users
⑩ Various enquiries and after-sales service response
⑪ Research and analysis of marketing data and development of new services
⑫ When entrusted with handling of personal information from other operators, performing the entrusted tasks
⑬ Otherwise exercise of rights or fulfillment of obligations under contracts or laws and regulations
⑭ Employment
⑮ Review of business alliances

2. The Company may change the purpose of use set forth in the preceding paragraph to the extent reasonably understood to be relevant to the purpose of use before the change, and if changed, shall notify or announce this to the users in the way separately determined by the Company.

Article 4 Provision of personal information to third parties
In addition to the statements in this policy, we will never provide personal information to third parties unless permitted by the Personal Information Protection Act or other laws and regulations.

Article 5 Shared use of personal information
1. We may occasionally share personal information of users with our affiliates to the extent specified below.
① Items of personal information to be used jointly
All of the personal information acquired by the service operated by the Company
② Scope of persons who have shared use
The Company's parent company, subsidiaries and affiliates under the Equity Law, and subsidiaries and affiliates under the Equity Law of the Company's parent company
③ Purpose of use by users
Same as Article 3, Paragraph 1
④ Name of entity responsible for management of personal information
The company

2. We may occasionally share personal information of users with affiliated media companies to the extent specified below.
① Items of personal information to be used jointly
All of the personal information acquired by the service operated by the Company
② Scope of persons who have shared use
The Company's affiliated media companies
③ Purpose of use by users
Same as Article 3, Paragraph 1
④ Name of entity responsible for management of personal information
The Company

3. We may occasionally share personal information of users with point service partner companies to the extent specified below.
① Items of personal information to be used jointly
All of the personal information acquired by the service operated by the Company
② Scope of persons who have shared use
Point service partner companies
③ Purpose of use by users
To provide point services to users.
④ Name of entity responsible for management of personal information
The Company

Article 6 Security management system
1. When providing personal information through our website, we use an industry standard cryptosystem called Secure Sockets Layer (SSL) to protect personal information from unauthorized access by third parties, and encrypt it. In addition, we take measures to ensure the security of personal information, such as the introduction of security software to prevent unauthorized access from outside.
2. We will place a person in charge of personal information in the department responsible for managing personal information, and we will implement appropriate and continuous management of personal information and improvement of such management.

Article 7 Request for information disclosure/correction
1. The user can request disclosure of personal information provided by the user to the Company in accordance with the procedure specified below.
① Inputting necessary information on a prescribed form on our website and sending it, or mailing a request after enclosing documents necessary for identity verification (in case of application by an agent, verification that the agent is a suitable representative), to the reception desk stated in Article 10. In the case of written application, a fee of 1000 yen will be charged for each application.
② If an identity verification is made pertaining to the request under the preceding item, we will disclose personal information within a reasonable extent. However, if the Company is not obligated to disclose information due to the Personal Information Protection Law or other laws, or when the same request is repeated many times without justifiable reason, this may not apply.

2. If the content of the personal information on the user possessed by the Company is different from the facts, the user may request correction, addition or deletion in accordance with the procedure specified below.
① Inputting necessary information on a prescribed form on our website and sending it, or mailing a request, after enclosing documents necessary for identity verification (in case of application by an agent, verification that the agent is a suitable representative), to the reception desk stated in Article 10.
② If an identity verification is made pertaining to the request under the preceding item, the Company shall undertake a survey without delay within a reasonable extent, and correct, add or delete personal information based on the result. However, if the Company is not so obligated due to the Personal Information Protection Law or other laws, when the same request is repeated many times without justifiable reason, or when it requires excessive technical work, this may not apply.

Article 8 Deletion of personal information
We will erase the personal information of the user acquired by the Company without delay in case it is no longer necessary to use such information in the light of the Company's usual business management.

Article 9 Revision of this policy
1. We will review the laws and guidelines concerning the handling of user information and the status of operation as necessary, and will continue to improve and occasionally revise this policy from time to time.
2. Regarding this revised policy, this will be posted on our service or on our website, or announced by another easy-to-understand method, from which time the revised policy will apply.
3. Notwithstanding the preceding paragraph, when making changes to contents that require the consent of the user under the law, we will obtain the user's consent by another method specified separately by the Company.

Article 10 Reception desk
For any opinions regarding handling of user information by the Company, questions, complaints or other enquiries concerning the handling of personal information, please contact the reception desk below. For e-mail enquiries, it may take about 10 days to answer.

【Reception desk】
Personal Information Customer Consultation Desk
Anime Otaku Carry Service Co., Ltd.
1-8-36 Tajiri, Ichikawa-shi, Chiba Prefecture 272-0014

Email: info@aocs.jp


February 1, 2018