AOCS uses EMS delivery service to guarantee a safe and secured delivery of your package. According to the regulation of EMS, if your package were damaged or partly missing during the delivery, a maximum of 20,000 JPY will be paid for the actual loss at no extra charge.

* When claiming compensation over 20,000 JPY, please make a contact through Help - Contact form.

When using the oversea forwarding service, submission of identity verification documents is required.
But, in AOCS, as we purchase the products instead of you, there will not involve any troublesome identity authentication procedures.

AOCS accepts Alipay, Paypal and credit card payment methods.